My, my, my. I have told this to customers over and over again but it seems to fall on deaf ears. Listen folks, I completely understand "budget" I get it, however you get what you pay for. Your hosting company is so very important to the success and health of your website. Getting a good deal on your monthly or yearly rate can seem wonderful until you have a technical crisis and then realize they have no real tech department and they are pretty much over on the other side of the country or even the world reading a manual trying to figure it out.
Meanwhile, your site is down and the person you are speaking to has NO technical knowledge and is reading a script and has to run and ask the other "department".
THIS is not how good, quality web hosting companies operate. This should be a red flag to you immediately , and even if you just paid them, me personally Id still migrate my site to a more professional reputable company.
I am experiencing an issue with the hosting company of one of my own web design clients. One small change such me changing the wordpress password for the wordpress installation in the hosting platform the PHP area caused a error reaching database message.
The normal fix for this is very simple if you have access to the persons FTP and can do a wp reconfig repair, it usually fixes and has the site back up as it was in all its glory in simply 20 min to an hour!!!! BUT honestly changing the password alone shouldn't even cause that error. I have changed Passwords, hell even my own many many times without this ever happening. This same company was hell to deal with in uploading the new site back in July to their servers. AGAIN, ladies and gentlemen , PLEASE do you research before opting for a hosting company.
READ THE REVIEWS AND CUSTOMER COMPLAINTS PLEASE.. PLEASE!
You as the customer deserve the BEST technical support possible and ME as the web designer will greatly thank you for providing me with a reliable hosting platform for my work and for my support system.
Good hosting is very important for both the web customer and web designer.
PLEASE stick to reliable sources, research them, I personally have found Godaddy and Hostgator and a couple of others to be awesome and to have really good tech support teams for their hosting departments. Cheap isn't always good, to be honest it rarely is, in business.
Words of wisdom for any future hosting company shoppers do not use myhosting.com , in fact my business partner will not build anyone's site who is using them and I am probably going to make that my policy also. They are awful as far as technical issues.
Invest well in your business.
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